Cancellation & Refund Policy

At Running Roads, we take pride in delivering luxury that’s not just worn, but deeply experienced. To maintain transparency and ensure your satisfaction, please review our cancellation and refund terms below:

1. Order Cancellation

• Orders can be cancelled within 7 days of purchase, provided the order has not been shipped.
• Once your order is dispatched, it is no longer eligible for cancellation.
• To cancel an order within the permitted time, please contact our support team at info@runningroads.in.

2. Refund Policy

• If your order is successfully cancelled within the 7-day window, a full refund will be initiated.
• Refunds will be processed within 7 business days.
• In the event of a manufacturing defect or if you receive an incorrect product, we offer replacements or full refunds after verification.

3. Non-Refundable Conditions

• Products showing signs of wear, tear, stains, or any damage caused at the customer’s end are not eligible for refund or replacement.
• Items returned after the 7-day window will not be accepted.
• Customized or made-to-order items are not eligible for return or refund unless defective or incorrect.

4. How to Request a Refund

To initiate a refund or return request, please email us at info@runningroads.in within 7 days of delivery, including your:

• Full name
• Order ID
• Reason for return/refund
• Supporting photos (in case of defect/damage)

We are committed to delivering excellence and handling every request with care and integrity.

Thank you for choosing Running Roads – where luxury meets authenticity.